Buying mail order from Veggie Guides
Making A Purchase
Making a purchase could not be easier. Just browse our catalog, and click
on any items that you wish to buy and put them into the shopping cart. After
you have finished your selection, click on "Shopping Cart" (top right) and you will be asked for
your address and payment details.
Shipping And Handling
In UK first book £2.80, then £1.20 per book.
We will normally process your order within 2 business days.
Christmas Last Posting Dates
Our own books (London, Scotland, North of England, East of England, France, Britain, Europe, Campaign Against Cruelty) are always in stock. Very occasionally we are out of stock of other books for a few days. If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. We can immediately refund your credit card or Paypal account at no cost to you.
All books shipped from the UK are exempt from tax.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. Credit card payments are handled on our behalf by Paypal, the world's largest internet payment processor, who notify us when your payment has cleared. If you pay by Paypal, Visa, Mastercard or American Express, this will be almost instantaneous. Payment by echeque may take a few days to clear. In the case of areas with high levels of fraud and chargeback, in particular West Africa, we reserve the right to delay despatching an order until Paypal confirm that the order is genuine.
If you prefer not to give your credit card details over the internet, you can fax, snail mail or email (e.g. as two emails) your credit card details to us, or request that we telephone you and suggest a convenient time, and we will process your payment manually, or you can send us a sterling cheque drawn on a UK bank or international money order, or bank transfer, or make a Paypal payment direct to us. Please contact us for details before doing this.
We guarantee your satisfaction. All of our products come with a 30 day "no quibble guarantee". This is in addition to your statutory rights.
Vegetarian Guides will not cover the costs of the return, unless goods were damaged or faulty, and only items in perfect condition, suitable for resale, can be returned.
Please ensure you provide Vegetarian Guides with your reason for return.
If any goods are faulty or damaged when you receive them, we will arrange for them to be replaced or refunded. Delivery charges for damaged or faulty goods or errors made by us will be fully refunded and/or not charged.
Vegetarian Guides do not disclose buyers' information to third parties. At a future date we may email you once to ask if you would like to opt in to our email vegetarian travel newsletter. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
The small print
Restaurants are constantly changing their opening hours and owners. Whilst every care has been taken to ensure the accuracy of information contained in our guides, we accept no liability for any errors. Before making a special journey, you are advised to call a place to confirm its details.